California Pergola Systems
Privacy Policy
1. Introduction
California Pergola Systems LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://californiapatiocover.com (the “Site”), or interact with our services, including inquiries, proposals, sales, and installations.
By using our Site and services, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following categories of information:

• Personal Information: Name, email address, phone number, physical address, and payment details.
• Project Information: Site photos, measurements, permit documentation, and design preferences.
• Technical Information: IP address, browser type, device information, cookies, and usage data.
• Communication Records: Emails, text messages, and call logs related to project inquiries and service coordination.

3. How We Use Your Information
We use collected information to:

• Respond to inquiries and provide proposals.
• Process orders, deposits, and payments.
• Obtain permits, perform engineering, and coordinate installations.
• Communicate about project updates, scheduling, and warranty services.
• Improve our Site, products, and marketing efforts.
• Comply with legal obligations and regulatory requirements.

4. Sharing of Information
We do not sell your personal information. We may share information with:

• Service Providers: Contractors, engineers, and installation teams necessary to fulfill your project.
• Third-Party Vendors: Payment processors, permitting authorities, and IT service providers.
• Legal Requirements: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies
Our Site uses cookies, pixels, and analytics tools (e.g., Google Analytics) to improve functionality, personalize user experience, and analyze traffic patterns. You may disable cookies in your browser settings, but certain features of the Site may not function properly.
6. Data Security
We implement reasonable physical, technical, and administrative measures to protect personal information. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.

8. Your Rights (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how we use it.
• The right to request deletion of your personal information (subject to certain exceptions).
• The right to opt-out of the sale of personal information (note: we do not sell personal data).
• The right to non-discrimination for exercising your privacy rights.

To exercise your rights, contact us at Salescalipergolas@gmail.com or call (213) 851-1178.

9. Children’s Privacy
Our Site and services are not directed toward children under 13. We do not knowingly collect personal information from children. If we learn we have inadvertently collected such information, we will delete it promptly.

10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. We encourage you to review their policies.

11. Updates to This Privacy Policy
We may update this Policy from time to time to reflect changes in law, technology, or business practices. Updates will be posted on this page with the revised effective date.

12. Contact Us
For questions or concerns about this Privacy Policy, please contact:
California Pergola Systems LLC
16142 Moonglow Ln
Huntington Beach, CA 92647
Phone: (213) 851-1178
Email: Salescalipergolas@gmail.com
Website: https://californiapatiocover.com